Privacy Policy

This Privacy Policy explains how Plcmnt Pty Ltd (ABN 12 345 678 901) collects, uses, and discloses your personal information when you use the Plcmnt platform.

1. Information we collect

We collect information you provide directly, such as your name, email address, phone number, date of birth, address, and qualification details. We also collect information automatically through cookies and similar technologies, including page views, device information, and usage patterns.

2. How we use your information

We use your information to operate the Plcmnt platform, match students with placement opportunities, process payments, send service-related communications, and comply with legal obligations. We do not sell your personal information to third parties.

3. Disclosure of information

We may share your information with aged care facilities and registered training organisations as necessary to facilitate placements, with payment processors (Stripe) to process transactions, and with service providers who help us operate the platform. We use the following third-party subprocessors:

Clerk (authentication)
Resend (email delivery)
Twilio (SMS delivery)
OpenRouter (AI processing)
Sentry (error monitoring)
PostHog (product analytics — only activated after cookie consent)
Cloudflare R2 (document storage)
Stripe (payment processing)
Inngest (background job processing)
Vercel (hosting infrastructure)

4. Data retention

We retain your personal information for as long as your account is active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your rights

You have the right to access, correct, or delete your personal information. You can do this through your account settings or by contacting us at support@plcmnt.com.au.

6. Contact

If you have questions about this Privacy Policy, please contact us at support@plcmnt.com.au.

Last updated: May 2026